Contact Us
Whether you have a question about how we research and rank casinos, want to flag something we may have missed, or need to be pointed toward responsible gambling support, this page tells you the best way to reach the team behind American Online Casinos at legitcertificates.com.
What We Can Help With
Our editorial team covers online casinos available to US residents — from withdrawal speeds and payment methods to licensing, bonuses and player protections. The kinds of questions we regularly hear include:
- How a casino's ranking or editorial rating is determined
- Whether a specific site has been reviewed or is under consideration
- Clarification on bonus terms, wagering requirements or withdrawal conditions mentioned in our reviews
- Corrections or updates — if a detail in our content is out of date, we want to know
- Responsible gambling resources and where to find state-level support
- Our affiliate and commercial disclosure practices
How to Reach Us
Send your message to the editorial address below. We aim to respond to all genuine enquiries within two business days. Please include as much context as you can — the page URL, the casino name and a short description of your query will help us give you a useful answer faster.
| Enquiry type | Contact route |
|---|---|
| Editorial questions, factual corrections, review requests | Email the editorial team via the address listed on this domain |
| Responsible gambling concerns or crisis support | See the resources listed below — specialist organisations respond faster than we can |
| Commercial and partnership enquiries | Mark your subject line "Partnership" so it reaches the right person |
What We Are — and What We Are Not
American Online Casinos is an independent comparison and review site. We research, verify and rate online casinos available to US players so you can make an informed decision before you register or deposit. We are not a casino, we do not take bets, and we have no access to your casino account, balance or transaction history. For account-level issues — disputed withdrawals, locked accounts, identity verification problems — you need to contact the casino directly.
Our editorial ratings reflect independent research. Operators cannot pay for a higher score, and commercial relationships do not determine which casinos appear at the top of our lists. You can read more about how we work on our About Us page.
Responsible Gambling — Get Help Now
If gambling has stopped being enjoyable, is affecting your finances, relationships or wellbeing, or you are concerned about your own or someone else's gambling behaviour, please do not wait to reach out to a specialist organisation. These services are confidential, free and available around the clock:
- National Problem Gambling Helpline — 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous — ga.org, with meetings available across every US state
- National Council on Problem Gambling — ncpgambling.org, including a live chat service
- Crisis Text Line — text HOME to 741741
Most regulated online casinos licensed in US states also offer self-exclusion programmes, deposit limits and cooling-off periods. These tools are usually found in your account settings or by contacting the casino's support team directly. Our Responsible Gambling page covers these tools in detail and lists state-specific resources.
A Note on Response Times
We are a small, independent editorial team. We read every message and respond to as many as we can, but we are not a customer service desk and cannot intervene in casino disputes on your behalf. If your query is urgent — particularly anything related to problem gambling — please contact one of the national organisations listed above rather than waiting for a reply from us.
For everything else, we will do our best to get back to you promptly. Thank you for reading American Online Casinos.
American Online Casinos may earn commission if you register with a casino through a link on this site. This does not affect our editorial ratings or the order in which casinos are listed. Our Terms and Conditions set out the full commercial disclosure.